Returns & Exchanges

At Cutlery and More, we stand behind the quality of our premium kitchenware and offer a 30-day return policy to ensure you have the perfect tools for your culinary adventures. If you are not completely satisfied with your purchase, we provide a seamless process for returning unused items in their original packaging.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a Return Authorization number.

  • 2.
    Prepare the Package

    Carefully pack the unused cutlery or cookware in its original manufacturer packaging and place it inside a sturdy shipping box with sufficient padding.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring no previous tracking labels are visible.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 5 to 7 business days.