Returns & Exchanges
At Cutlery and More, we stand behind the quality of our premium kitchenware and offer a 30-day return policy to ensure you have the perfect tools for your culinary adventures. If you are not completely satisfied with your purchase, we provide a seamless process for returning unused items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the unused cutlery or cookware in its original manufacturer packaging and place it inside a sturdy shipping box with sufficient padding.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring no previous tracking labels are visible.
- 4.Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 5 to 7 business days.
